With a heritage going back over 16 years, Phoenix has grown and diversified its operations into the company you see today.
Phoenix operates a diverse range of settings including Children’s residential homes, specialist Children’s residential homes, adult supported living and education via schools and a further education college. We operate specialist settings with programmes of therapy support for those that have experienced trauma (e.g. CSE), have a mental health diagnosis or other condition.
The organisation’s culture is set by the Phoenix HEART values that our employees created in 2015. Change to The organisation’s culture is set by the Phoenix HEART team charter that our employees developed in 2015. Phoenix has its own in-house therapy support team and has its own support infrastructure including IT, maintenance and People Services. Phoenix invests in good Governance and has dedicated resource committed to continuous improvement. We invest significantly in employee training and supporting our teams. We have an active and participative Employee Forum to help shape best practice and reflect on improvements to our methods of working.
Phoenix continues to grow our portfolio of settings whilst continuing to re-investing in existing ones.
Every year we come together to celebrate the good things we do with the annual Phoenix HEART Recognition Awards.
With origins that can be traced back to 1997 the Phoenix Learning & Care Group was formed in 2006 to provide learning and care related settings to children and young adults with Social, Emotional and Mental Health (SEMH) difficulties. The Company is based in Devon and has settings throughout the South West of England and South Wales.
From humble beginnings operating a Children’s residential setting, additional homes were added and in 2012 education facilities including schools and a college were added to the company’s portfolio.
Phoenix Childcare Ltd (one of two trading companies) operate the Children’s homes and schools and Phoenix Learning and Care Ltd provides specialist further education for young adults between the ages of 16 and 25 years and residential care for high need individuals and assisted living services.
Today the Phoenix Group operate over 40 settings, employ over 500 people and continues to grow and invest significantly in employee training and development.
The company’s belief that each child and young adult should be treated as an individual and involved in decisions made about their lives whilst respecting the fact they have potentially made and will make mistakes in their journey remains as part of our DNA.
Phoenix has excellent working relationships with many local authorities and is listed on framework arrangements with individual authorities or collective local authorities in purchasing groups.
We are a preferred provider on many frameworks covering the South West of England across to the South East and inclusive of the Midlands. Phoenix is willing to engage and work with any Local Authority to assist in their needs either through our existing provisions or the development of new settings or innovative care or education solutions local to the market.
Phoenix also care to private individuals who either self-fund or who may pay a top-up element to their fees.