Young Adults Support Worker (Residential Supported Living)

Location: Teignmouth and Dawlish

Pay: £16,640 – £18,200 per annum plus additional enhanced overtime rates and sleep ins.

Hours: 0-40 hours per week depending on contract.

Contract: Permanent, Full time, part time and bank roles available

We are seeking Support Workers to join our friendly, dynamic teams in Teignmouth and Dawlish who have the enthusiasm and empathy to support our young Adults with Learning Disabilities, Autism and associated behaviours.

Eldra Court is a residential care service for younger adults with learning disabilities and associated emotional and social needs, provided by the Phoenix Learning & Care Group. Eldra Court is a large house with a homely environment set in the stunning seaside town of Teignmouth in Devon.

They help me to do the things I love.”

Service User 

The Role:

The role of the support worker is a vital part of developing our service users to become independent within their own homes. The support worker is a key part in enriching the lives of the people we support and to allow them to flourish within themselves and the community.

  1. To provide high quality, person-centred care involving a broad range of often complex social, emotional and recreational needs, recognising the potential of each Service User and to promote through actions and words the achievement of that potential including working as part of a team.
  2. To meet the individual care and support needs of Service Users using the service in a way that promotes, dignity, privacy, safety and independence.
  3. To ensure the effective use of resources in providing this care and support.

“I had never previously worked in the care sector when I first joined Phoenix, I started as a support worker, I loved having a job that when I got home I really felt like I had achieved something. While working for Phoenix I have had the opportunity to grow and develop with support from my manager, I am now a team leader. Phoenix has provided me the tools to flourish in my new role. I have a job I love and I go home everyday knowing I have helped improve someone’s life. I applied for this role after looking at local care companies; Phoenix’s ethos was the one that stood out.”

                                       – Chris (Team Leader)

Skills and Requirements:

  • You will, ideally, have already achieved a Diploma or NVQ Level 3 in Health & Social Care (adults) or equivalent or be excited by the prospect of gaining a recognised qualification with full financial and practical support from us.
  • You will preferably hold a current driving license, be able to remain calm in difficult situations and willing to work night shifts to cover our 24 hour operation.

Benefits of working with us:

  • Chance to top up monthly pay with additional sleep in rates that increases with the more you do each month
  • Enhanced overtime hourly rate
  • Employee Pension Scheme
  • Retail/High-street/Supermarket shopping vouchers
  • Fully paid holiday allowance including birthday leave.
  • Aid in gaining extra qualifications with our excellent Learning and Development schemes and increase opportunities to progress within the organisation
  • Fully paid classroom based induction and ongoing face to face training from industry professionals
  • Professional and ongoing personal supervision process to provide you and your line manager with the opportunity to address all aspects of your role and ensure on-going support, direction and feedback

About Supported Living:

Supported living ensures each service user will hold their own tenancy agreement and Phoenix will provide support within their own home, assisting to manage daily living tasks, attend work placements and build social circles.

We aim to provide a structured approach to support and independency training, with an emphasis on accessing the local community. The majority of our service users display some degree of associated emotional and/or social difficulties. We provide our service users with a structured programme of care, vocational, social and independency training, with the object of building up and repairing damaged or under-developed self-images, and increasing their self-discipline, confidence and self-advocacy skills. Thus enabling them to make better decisions and have a greater control over the direction of their lives.

Our aim is to ‘provide our service users with the skills and support they need to become as independent’

“I like all of the staff working, they are kind and caring. They keep me safe. The staff taught me to leave the building when the fire alarm goes off. I then wait in the car park until it is safe. Staff helped me to find a job.”

– Service User 

How to Apply:

Laura – Recruitment Consultant

Please click on ‘Apply Online’ and you will be directed to our simple online application form which is mobile and tablet friendly. For more information please complete our short enquiries form below by clicking “Enquire” or call Laura on 01626 868125 or email

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

Enquire Apply Online Equality and Diversity Form