Support Worker (Young Adults Residential Complex Care) – £18,720 – £20,280 per annum

Salary: £18,720 – £20,280 per annum plus enhanced overtime rates

Location: Oakwood Court College, Dawlish EX7 0DE

Hours: 40 hours per week (full-time) with part-time and flexible working considered

Contract: Permanent (52 weeks of the year).

Care work is not just turning up and being there it is much more. The rewards you receive from being a support worker are dependent on how much you put in! The job is what you make it. If you are committed to the young people you are rewarded by them allowing you into their lives and sharing their highly unique characters and ways and sharing in their achievements. You will never forget the relationships you forge with these young people. If you have heart and a real desire to improve others’ lives, then this could be the opportunity you have been looking for. There is no perfect carer we are all individuals as are our young adults and all with differing needs.
The one thing all our young adults have in common is the need for people to invest in them and show them empathy, patience, respect and give them the support and guidance they will need to progress in whatever life they choose.”

Jared, Registered Manager for Oakwood Court OCCPLS Services.

The Daily Routine:

3 x 14 hour shifts per week with days off in-between and every other weekend. 

“Although 14 hours may seem a long shift it really doesn’t feel that long! The young adults we support are amazing individuals with engaging characters who are truly appreciative of the support and guidance we offer.”

– Steph (Team Leader) 

An average shift will start at 8:00am with you helping our young adults complete their morning routine. All of our students attend the college throughout the week, some only do a few days and other may attend more. Part of the shift will be assisting them to their classes and meeting with their tutors.

“I arrive on shift at 8:00am and go to wake the young adult I am supporting that day. On waking the young man I am greeted with moans, groans, statements of regret that it is me supporting him today and a big cheeky grin. After the ritualistic morning banter, I support the young man with verbal prompts to complete his morning routine and prepare himself for college.”

– Phil (Support Worker)

You will spend time with them during lunch, encourage them to spend time with their friends at College before the afternoon session starts. When they return home from college they will have time to do their own leisure activities which can include time on computer consoles, watching TV, contacting and messaging their families, some have outdoor activities, shopping etc which you will assist with. The rest of the evening is relaxed with them spending time to themselves, discussing the day together, perhaps the odd board or card game before medication is given. The final part of the shift is spent record keeping and prepping for the next day. There will then conduct a full handover with the night shift staff who start to arrive around 10pm.

“The sleep in staff arrives at 10, I say goodnight to the young man, he thanks me and ask when I’m next in. He gives me a man hug as he puts it and I set off home, tired but content.  The sleep in staff arrives at 10, I say goodnight to the young man, he thanks me and ask when I’m next in. He gives me a man hug as he puts it and I set off home, tired but content.”  

– Phil (Support Worker)

This role is not without its challenges, some days may be more intense due to the nature of the young adults conditions. Full classroom based training is given and is also ongoing. Management and seniors also offer additional support on shift.

Key Responsibilities:

  • You will, ideally, have already achieved a Diploma or NVQ Level 3 in Health & Social Care (adults) or equivalent or be excited by the prospect of gaining a recognised qualification with full financial and practical support from us.
  • You will preferably hold a current driving license, be able to remain calm in difficult situations and willing to work sleep ins to cover our 24 hour operations.

Benefits of working with us:

  • Chance to top up monthly pay with additional sleep in rates that increases with the more you do each month
  • Enhanced overtime hourly rate
  • Employee Pension Scheme
  • Retail/High-street/Supermarket shopping vouchers
  • Fully paid holiday allowance including birthday leave.
  • Aid in gaining extra qualifications with our excellent Learning and Development schemes and increase opportunities to progress within the organisation
  • Fully paid classroom based induction and ongoing face to face training from industry professionals
  • Professional and ongoing personal supervision process to provide you and your line manager with the opportunity to address all aspects of your role and ensure on-going support, direction and feedback

About Oakwood Court College OCCPLS Services:

Oakwood Court College is an independent specialist college located in the beautiful South West of England that offers a holistic, broad and balanced curriculum which enables learners to flourish academically, vocationally, socially, physically and emotionally.

Oakwood Court College OCCPLS services provide a unique care and education programme for young people who exhibit a greater level of challenging behaviour than is usually experienced in college settings. Many will have conditions such as autism, mental health or other difficulties. Many have a history of significant complex behaviours and therefore will have a bespoke package to integrate them into the wider college community. Our OCCPLS service is spread over over four houses all in close proximity to Oakwood Court College.

How to Apply:

Laura – Recruitment Consultant

Please click on ‘Apply Online’ and you will be directed to our simple online application form which is mobile and tablet friendly. For more information please complete our short enquiries form below by clicking “Enquire” or call Laura on 01626 868125 or email

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

Enquire Apply Online Equality and Diversity Form