Young Adults Support Worker (Complex Needs) – £18,200.00 to £21,840.00 per annum

Salary: £18,200.00 to £21,840.00 per annum

Hours: Fulltime – 40 hours per week (part time and flexible working arrangements will also be considered)

Location, Oakwood Court College, Dawlish, Devon

Our Support Workers are the heartbeat of our organisation.

We are looking for experienced support workers to help build our teams working with our young adults with complex and challenging behaviour.

About us and Oakwood Court College:

The Phoenix Learning & Care Group was established in 2006 and is a provider of specialist children’s homes across the South West. Our homes cater for Young people with specific and individual needs who may have a range of social and emotional difficulties, behaviour, trauma and attachment issues, learning difficulties and other associated needs.

At Oakwood Court College every student matters and their future independence and success is at the forefront of all that we do. Students have a wide range of interests, backgrounds, abilities and ambitions.

Oakwood Court College has been recently been awarded a Good with Outstanding Features report from OFSTED in September 2018.

Decisive leadership has led to significant improvements to the provision. Managers, tutors and learning support assistants are passionate about their work and use excellent strategies to help students learn.”– OFSTED September 2018

Through honesty, empathy, aspiration, respect and teamwork, we strive to promote a culture where ideas can blossom, every individual can flourish and outcomes for all can be met.

The Role:

As a Support Worker, you’ll be supporting individuals to live the lives they choose and inspiring them to become more independent within their local community. It’s a really important role, having responsibility for supporting people’s personal care needs and you’ll be a vital part of the team that enables them to achieve their full potential.

In return for your hard work and energy, you will receive a competitive salary ranging from £18,200.00 to £21,840 (linked to qualifications plus allowances – please note this inclusive of an overtime premium and sleep in shifts).

Ideally you will have achieved an NVQ/Diploma Level 3 in Health & Social Care (or equivalent) or be excited by the prospect of gaining a recognised qualification with full financial and practical support from us. You will have a willingness to work one night shift a week (paid at an enhanced rate) and hold a current driving licence.

Skills and Requirements:

  • You will, ideally, have already achieved a Diploma or NVQ Level 3 in Health & Social Care (adults) or equivalent or be excited by the prospect of gaining a recognised qualification with full financial and practical support from us.
  • You will preferably hold a current driving license, be able to remain calm in difficult situations and willing to work night shifts to cover our 24 hour operation.
  • Ideally we are looking for candidates with experience of working with young adults with complex and challenging needs.


Not only will you have the privilege of working with wonderful Young People and fantastic colleagues, as part of Phoenix Learning and Care Group you will be entitled to the following benefits:

  • Employee Pension Scheme
  • Retail/High-street Shopping Vouchers including childcare vouchers
  • Fully Paid Holiday allowance
  • 24 hour help and support for you and your family through our Employee Assistance Scheme
  • Fully paid classroom based induction with extensive ongoing  face to face training programs
  • Aid in obtaining extra qualifications and upskilling
  • Internal progression
  • Professional and ongoing personal supervision process to provide you and your line manager with opportunities to address all aspects of your role and ensure on-going support, direction and feedback.

How to Apply:

Please click on ‘Apply Now’ and you will be directed to our simple online application form which is mobile and tablet friendly. For more information please call on 01626 868 125 or email

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. .


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